Please inspect your order

Immediately for any damage in shipping


Before you return

                   Everything we sell each are Handcraft

           We don't have a factory doing mass produce for us.

         We produce limited quantity. sometime only one of a kinds

           Like all handcrafted products a slight variation or colors

           adds to the charm and uniqueness in every Creation we do .

If Damaged

                      Contact us for returns instruction

        Please use the form below for Concerns or Replacement

          TwistedLines reserve the right to repair or replace


Damage in Shipment 

If your package is damaged

Inspect content(s) Immediately for damage

Most of our creation withstand the hard shipping process Well

If the content(s)are damaged

Step 1 Contact the delivery courier Name on the parcel

   Step 2 Please use the form below for Concerns or replacement
          TwistedLines reserve the right to repair or replace










30 Day Return Policy

We will accept all or partial order return

               Within the following Return Guidelines Policies

Refund Excludes( Shipping and Handling )


Cancellations If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item(s) you want to cancel has been shipped, the order cannot be canceled. However, you can return unopened item(s) for a refund
Excludes( Shipping and Handling ) See our Return policy below.


Return Guidelines Policies

          1 The Item(s) Must be in unused Like New condition.

          2 Customer pay for all return shipping cost.

          3 We cannot be responsible for lost or misdirected returns.

          We recommend using a tracking number for your protection.

            4  Repackage the Item(s) Properly to avoid return damage

           5 If paid by credit card, a refund will appear on your

          card statement in 7 to 14 working days after item(s)

         are received and inspectedand accepted within guidelines.

         you will be notify by E mail you pride below

          Non Refundable Guidelines

       1 Any item not in like new ( item cannot be restock or sold )

       2 If deem used or damage of any kind


Damage /Defects Return Policy

 Cons Videos